Sunday, August 28, 2011

ISO 14001:2004 Training DVD


ISO 14001:2004 Training DVD

ISO 14001:2004 Training DVD

ISO 14001:2004 Training DVD

Global warming, ozone depletion, pollution and extinction of numerous species of animals. These are just a few of the environmental issues that the world faces, in the name of development. As responsible corporate citizens, companies can play their part in preserving our natural environment for our next generation by implementing ISO 14001:2004 Standards – Environmental Management System.

So, what is ISO 14001:2004 Standards – Environmental Management System? What is the requirement of the ISO 14001 standards? What is the content of Environmental Management System? What are the steps in implementing ISO 14001:204 Standards – Environmental Management System? You will find the answers in this “ISO 14001:2004 Standards – Environmental Management System” DVD.

The “ISO 14001:2004 Standards – Environmental Management System” DVD will elaborate in details on:

  1. Introduction to ISO 14001:2004 Standards – Environmental Management System.
  2. The history & origin of the standards.
  3. Requirement of ISO 14001:2004 Standards.
  4. Contents Of ISO 14001:2004 Standards.
  5. ISO 14001:2004 Implementation Steps & Checklist.

No matter how simple or complex the business, each can benefit from the implementation of a management system based on ISO 14001:2004. This international standard has as its focus the prevention of pollution, accomplished by a teamwork approach to identifying those aspects of the organizations processes that have the potential for harming the environment and the development of ways to reduce or prevent this harm.

In the process, many organizations have found ways to reduce costs by elimination of scrap, changes to their waste disposal processes or reduced use of natural resources. It is the application of the system approach that has proven to be successful. And, once the system is in place, it is logical and beneficial to have that system certified and registered. This provides added assurance that the management system remains effective and also provides public recognition to numerous stakeholders that your organization is committed to the prevention of pollution.

ISO 9000 Training DVD


ISO 9000 Training DVD

ISO 9000 Training DVD

ISO 9000 Training DVD

The major reasons that company leadership or management decides to seek ISO 9000 certification are to gain continued or increased business and to maintain effective operations.

A company can maintain a relationship with customers, as well as get increased business through complying to the ISO 900 standards or becoming certified. This comes from satisfying customer demands, the desire for European business, and to advertise.

The “Introduction to ISO 9001:2008” DVD covers 3 major areas, which will help companies in the process of implementing ISO 9000 Standards. It consists of:

First, to describe some basic information on ISO 9000 Standards. It will specifically refer to ISO 9001:2008 Standards. The video will explained on topic like what is ISO 9000 Standards, The origin, history & evolution, Series of ISO 9000, version & certification in ISO 9000 Standards.

Then, the DVD will go into the introduction on quality management. It will explained on topics like what is quality, quality characteristic, quality management, Quality Management Principles, ISO 9000 vs. Quality, what is Quality Management System & etc.

Finally, the DVD will technically highlight the requirement of Quality Management System in ISO 9001:2008. It also going through in details the steps in implementing Quality Management System in ISO 9001:2008.

Sunday, August 7, 2011

ISO 9001 Compliant Program

Implementing an ISO 9001 system represents a major effort. However, all of that effort can represent a significant shift for a business – from quantity to quality. And this could make sure your business gets the desired results.

Shift Policy and Procedures Focus to Performance

Developing, implementing and maintaining your ISO 9001 program can be crucial to the core issues of a business. The focus is designed to help:

o Satisfy customer requirements for compliance

o Increase profits with more contracts

o Save money through efficiency

But to do this you need to put a framework in place that spotlights performance and performance improvement.

Get Management System Support

To effectively build a program and meet the requirements, your organization should carry out a strong process:

o Management Decision and Commitment

o Adequate Training and Evaluation

o Compliance with Appropriate Standards

o Audit and Registration

Once you’ve identified your company’s need for compliance, it is essential for top management to get on board. Management can ensure that quality is documented, demonstrable, effective and maintained.

Quality Systems and Procedures

The appropriate personnel should then review the standards for their industry and work to meet those requirements with organized documentation. Personnel can then develop, implement and maintain a set of quality systems and procedures to satisfy the ISO 9001 requirements.

Operations Training and Well-defined Processes

To build a program and meet the requirements, your organization should begin with effective training for how to create well-defined processes. You will first want to learn how to identify the objectives necessary to deliver top results. And then you will be ready to put those processes to work.

Internal Auditor Training

After you’ve implemented the ISO program, you should monitor and measure the processes against your own objectives. You can build an effective management system that objectively shows what you’re doing right and wrong. To learn how, you can take advantage of an Internal Auditor skills class and learn how to bridge the gap and move toward continual performance improvement.

Improve Business Process Performance

With ISO 9001 compliance you can improve the overall process performance of your business. And this can save money while satisfying your customers and increasing profit.

Benefits of Quality Management System

These days, gaining ISO 9001 certification will almost certainly enhance an organization’s business reputation. The ISO 9001:2008 standard requires the implementation of a documented quality management system to facilitate enhanced performance and efficiency.

ISO 9001 certification is intended for any organization regardless of size, type or product including service. According to the ISO 9001 standard there a number of system requirements which an organisation needs to fulfill in order meet customer, regulatory and statutory requirements. Ensuring customer satisfaction through the quality management system is a key aim of the standard. The ISO 9001 standard also includes elements that require monitoring and measurement of processes and continual improvement.

In order to achieve certification an organization should have a documented quality management system and not a system of documents. The three main objectives of the documentation should be for communication of information, evidence of conformity and knowledge sharing. Quality management system documentation may be in any form or type of medium such as paper, electronic or picture. A compliant quality management system will need to address key elements of the standard. There are five sections that outline the requirements of a compliant system, section 4 Quality Management System, section 5 Management Responsibility, section 6 Resource Management, section 7 Product Realisation and section 8 Measurement Analysis.

ISO 9001 section 4 requires that an organisation has a documented system with procedures in place to control documents and records. Section 5 requires the quality management system to include a quality policy and for senior management to demonstrate management commitment, allocate responsibility and authority, and conduct management reviews

Section 6 of the standard requires your system to address and review requirements for resources, human resources and training, infrastructure and work environment. Section 7 of the standard defines the requirements for planning, design and development, purchasing, production, control of customer property and monitoring and measurement. Section 8 defines the quality management system requirements for measurement, monitoring and improvement and includes sub-clauses internal audit, control of non-conforming product, corrective action and preventative action, all of which are compulsory procedures as defined by the standard.

ISO 9001:2008 refers specifically to only 6 documented procedures, however, other documentation may be required by an organisation in order to manage the processes that are necessary for the effective operation of the QMS. In addition to the minimum document requirements the standard defines twenty one specific requirements for records.

There are several requirements of ISO 9001:2008 where value can be added to a quality management system by the preparation of other documents to demonstrate conformity such as process flow charts, process descriptions, organization charts, specifications, work instructions, approved supplier lists and inspection plans.

The documentation required in a system to achieve ISO 9001 certification is no longer as onerous as prior to 2000 and the value of ISO 9001 certification for an organisation has never been higher. Certification sends a clear message to all interested parties that an organization is committed to high standards and continual improvement.

The Goals and Principles Of ISO 9001 Standards

The ISO 9001:2008 revision was released in a digital format on November 14, 2008 and the printed version on November 25th. The revisions are explanatory and editorial in nature. The requirements remain principally intact from the 2000 revision. You can find an in depth review of the changes on our website.

The goals and principles of ISO 9000 still apply. There are eight goals/principles that were initially enumerated in the 2000 release of ISO 9000 that set the temperament and focus of today’s quality management techniques and application.

ISO 9000 addresses process quality standards, not product quality standards. It does not involve inspection to see if a part meets a specification. It addresses examining the process and the controls used during its manufacture. The concept is that if everything in the process is good, it will produce a good product.

The requirements in ISO 9001 do not call for any specific type of product inspection. It does state that if an organization includes product inspection in their production plans they must carry out the inspections as planned.

It’s important that we always keep in mind these goals and principles and focus our efforts on attaining them.

The Eight Goals/Principles of ISO 9000 are:

1) Customer Focused Organization

Take care of the customer first. Companies that focus their energies on customers outperform those that are inwardly focused. Customers don’t reward their suppliers for simply following a procedure. You depend on your customers. You should understand their requirements and expectations and work to exceed them.

2) Leadership

Top management should be leaders. Continual improvement and increased customer satisfaction are attainable when led by top management. Leaders provide direction and make sure everyone is steering the same course.

3) Involvement of people

People make quality a reality. The folks that do the work must know what their customer expects. And, everyone works toward the same goal … the customer’s satisfaction.

4) Process Approach

Plan and setup work the way it naturally flows. When operations and departments work together toward the same goals there is a structure for managing and improving. The whole must be greater than the sum of its parts.

5) System Approach to Management

A company will be more effective if they manage a system of interacting processes. Managing each process as stand alone operations causes conflicts among processes because they work toward individual goals and not what the customer wants.

6) Continual Improvement

Being world class isn’t achieved by accepting the status quo. Small improvements made on an ongoing basis makes world class a reality.

7) Factual Approach to Decision Making

Decisions about change are based on empirical information. Wishing something better doesn’t work. You have heard it before and it’s worth repeating “If you don’t measure it, you can’t manage it”.

8) Mutually Beneficial Supplier Relationships

Make suppliers partners in your efforts and theirs. You depend on suppliers so you should work toward win-win outcomes. They are the experts in their chosen area and product. Everybody prospers.

Bonus Goal

9) Defect Prevention

Controlling the input to processes through goal # 4 emphasizes the importance of good input resulting in good output. Thereby, theoretically reducing the need to rely on defect detection methods such as inspection. Defect prevention is cheaper than defect detection and correction. In reality the total absence of inspection in manufacturing seems impossible. However, an ongoing endeavor to reduce inspections to a minimum is truly continuous improvement.

ISO 9001 Standards For Small Medium Enterprise

There are some companies out there as small as two people that are ISO 9000 certified. In terms of size, companies range from the very small, to under 100 employees, to between 200 ? 300 employees. In terms of revenue, companies can range from one hundred thousand to multi-million dollar companies. They provide a variety of products or services including testing and assembly, manufacturing metal stampings, electronic components, paper products, printing, or different kinds of machinery. Other companies include banks, food industries, and chemical plants. There are also service companies that do recruitment, consulting, and engineering. Any industry in the world can be ISO 9000 registered, and it doesn’t matter what size they are or what they do.

ISO certification can help small business by slimming down your business operation system and make it more effective. Basically, when you first build your ISO 9000 system, it looks like a paper giant to you. In actuality, once it’s done, you’ve completed your audit, and are now running your system, you are able to more effectively utilize the people you work with.

You could have four different processes that you actually could work into one. Now one person can handle completing a particular process instead of four different ones. You’ve been able to consolidate multiple actions/processes into one. This will save time, which is money in the long run. Corrective and preventive actions help you as well. If you catch a product defect prior to its being completed or shipped, you save yourself money and an impact on your company’s reputation. There are a lot of cost effective ways that employee input can also help being ISO registered.

This process will save your business money down the road, even if you may not see it in the front end. You’ve got to run the system. Then as it is running and you are using it, you start consolidating areas of your business that are inefficient or are contributing to loss of materials, labor, etc?. The money isn’t always cash coming back all the time. You will get some cash in some workplaces if you’re getting a lot of scrap and re-work, but YOU ARE going to see it come back in savings of time, and we all know TIME is MONEY.

Obviously where people are working more efficiently, they are making more product in less time, so you are saving money and making money at the same time. In the long run it will balance out, and you’ll help your company into the next level. Also, you can put the ISO on your website. You can use it for your marketing because suppliers recognize it, not only in the United States, but around the world. You’ll probably get more calls, because of your ISO registration.

Many companies look to see if potential suppliers are ISO registered prior to contacting them. Potential customers will know that through effective and efficient management of your system you are assuring them that they get a quality product. It’s going to open up more doors for potential customers because they are going to understand what you’re doing. Some companies will not even look at clients or other companies unless they are ISO registered. It’s similar to the idea that, in the job market, a lot of companies won’t look at a candidate unless they have a college degree. In this case your ISO certificate is your degree.

Another way that ISO registration can save small businesses money is by eliminating the need for vendor audits. In the past, companies would conduct these audits to verify the quality of potential suppliers? products, or they would purchase the product and hope that it was what they wanted. Now you can verify just by asking for a copy of their certificate and verifying with the registrar. You would not have to send someone in to do a vendor audit. This is an extremely strong benefit.

Committing to becoming ISO certified is not a small decision. It takes time, dedication, and it can be expensive. However, the benefits for small businesses far outweigh these costs. Becoming ISO certified can help you small business grow!